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Customer Success Delivery Manager

Attention! This job posting is 33 days old and might be already filled.
Bidgely Published: May 17, 2018 (about 1 month ago)

Description

Position

We are currently seeking a top-notch Customer Success Delivery Manager (CSDM) who will be responsible for rolling out Bidgely’s innovative energy management service to our largest and most complex utility customers worldwide. As a key member of the team, you will be utilizing your outstanding project management, technical and client engagement skills to deliver the solution on time and on budget to the customer.

 

What You’ll Bring

  • 5 - 15 years of software integration project experience at a technology company
  • Track record of success delivering complex, x-functional projects with large enterprise customers
  • Experience or deep personal interest in the energy efficiency or related industries
  • Experience with Agile software development methodologies
  • Detail oriented and comfortable planning and tracking projects via Basecamp, Smartsheets, Jira or other modern project management tools
  • Communication and comprehension of technical issues when working with the customer and our engineering teams
  • Comfortable multi-tasking on several simultaneous projects
  • Ability to convert project level success into future account level business development opportunities
  • Strong interpersonal and communication skills
  • Open and highly collaborative mentality
  • Ability to work in our Mountain View, CA office and travel to customer sites 25% of the time.

 

What You Can Look Forward To

  • Acquiring a deep understanding of the energy market and how Bidgely can play a disruptive role in creating a more energy efficient future
  • Leading x-functional project teams and working jointly with the customer to translate their plans and requirements into detailed project plans
  • Understanding Bidgely products in order to influence product development plans and schedules
  • Collaborating with Bidgely Sales and Business Development team to present our solution in a comprehensive and compelling way to win business
  • Presenting regularly to the customer and Bidgely stakeholders on the status of the project
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