Mile Radius

James Charles

Experienced analyst passionate about transforming the renewable energy market Last Updated: November 1, 2019 (5 months ago)
Boston, Massachusetts
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Extensive and proven background in stakeholder engagement and management, including conducting interviews and workshops; detail oriented providing technical assistance and customer services. Delivers superior project management experience with a history of tracking milestones and deliverables, identifying issues and risks to projects, as well as coordinating with external parties and senior team members. Excellence in verbal and written communications developed and strengthened over eight years of consulting and business analysis. Leverages solid education and training with a passion for transforming markets with renewable energy solutions. Expertise includes

Environmental Policy | Agile Development Life Cycle | Interpersonal Communication | Renewable Energy Certificates

Change Management | Budgeting / Forecasting | Decomposing / Prioritizing Tasks | Communication Strategy

Request for Proposals (RFPs) | Account Management | Business Development | MS Office Applications


University of Denver M.S. Environmental Policy and Management - Energy and Sustainability
Aug 2017 — Current
Balanced rigorous academic program with a thriving full-time career as project manager and business analyst. Cultivated and applied knowledge of contemporary renewable energy policies, including development, regulation, and financial implications of renewable energy while collaborating with classmates to assess trends in greenhouse gas emissions reductions, develop sustainability plans and reports, and deliver findings in high-impact presentations. Key coursework in Environmental Finance and Economics, Protection Law, Sustainable Transportation, Environmental Project Management, and Renewable Energies.
 Researched, developed, and made recommendations in a report on distributed energy resources and their impacts on the current grid in Massachusetts. Advocated actions and/or regulations to be implemented for improving the integrations of DERs (distributed energy resources) into the existing grid and work towards decarbonizing the electric grid.
Washington State University B.A. Political Science
Aug 2008 — Dec 2010


CDM Smith Project Manager/Business Analyst
Jun 2015 — Nov 2019
Led activities in all phases of the project development life cycle for technology deployment including scoping, requirements analysis, business case documentation, vendor qualification, design, testing, quality assurance, integration, and post-release monitoring.
 Tasked with improving marketing and sales process involving all levels of the Sales Department.
o Managed stakeholders to better understand current ‘’WINS’’ process that led to correctly identifying areas of lack of oversight and/or repetitive processes that slowed the process.
o Correctly increased time from recognizing an opportunity to engaging clients which allowed the documented system to be implemented to track and utilize information from previous pursuits to be reused.
 Supported and enabled implementation of transformation initiatives for a new firm-wide expense tool that successfully decreased time for reimbursements and increased visibility into expenses.
o Conducted research, interviews, and analyses to gain their knowledge about their policies and led change management efforts to allow greater adoption of new software with limited issues.
o Change management efforts praised by leadership, setting a baseline for new firm-wide implementations.
 Simultaneously managed deadlines across multiple projects that enhanced financial comparability and project prioritization.
Data Networks Corporation Consultant
Oct 2011 — Mar 2015
Provided business analysis consulting services to national government agencies. Examined data requiring the Department of Defense Secret Clearance and Department of Homeland Suitability certification. Analyzed existing information systems architecture, identified deficiencies, analyzed compliance requirements, and delivered IT transformation framework on time, with quality. Authored data privacy/security governance policies for oversight and best practices.
 Guided group of federal stakeholders in implementing new policies for the Affordable Care Act by developing business process models, capturing current and to-be process for new policies.
o Improved implementation of policies specific to the Affordable Care Act with acceptance from federal stakeholders on the new strategy for implementing the policy with a focus on the impacts from an automated process.
 Delivered consulting advice to the Department of Homeland Security (DHS).
o Led $6M Enterprise Data Management Office (EDMO) contract to develop and implement DHS data best practices in visibility, accessibility, and interoperability.
o Authored and communicated best practices in data governance to every level and function in DHS, including nontechnical audiences.
o Drafted documentation of agreed-upon terms and conditions for information exchanges with the input of business unit leaders, project leads, and system owners.
 Provided Center for Medicare and Medicaid Services (CMS), consulting advice.
o Managed multiple projects for $28M for top-rated CMS Enterprise Architecture (EA) Program in compliance with the Affordable Care Act, Balanced Budget Act, Privacy Act, and the American Recovery and Reinvestment Act.
o Led 25-person teams of Federal employees/contractors to perform as-is/to-be analysis of 200 information systems, leading to efficient decomposition of mandate into organic functional subprojects.
o Achieved project $330M cost savings over five years with a framework to guide IT transformation of Maryland’s all-payer hospital rate-setting system.
Department of Homeland Security Policy Analyst Intern
Jun 2009 — Dec 2009
Developed detailed policy knowledge and performed research on assigned topics.
 Developed and analyzed policy recommendation for improved security features for Real ID/Pass ID after researching to gather additional information. Senior employees reviewed the recommendation and included the recommended development into Real ID/Pass ID regulations.

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