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Assistant Marketing and Communications Manager (Sr PIR / PIR I/II) - Cascade Opportunity

Attention! This job posting is 106 days old and might be already filled.
Energy Department - City of San Jose Published: February 7, 2024 (4 months ago)

Description

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about San José.

About the Department

San José Clean Energy, or SJCE, is San José’s local, not-for-profit electricity supplier operated by the City of San José’s Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility.

San José Clean Energy serves more than 350,000 customers and has a peak load of almost 1 GW. SJCE is responsible for purchasing over 4,500 GWh of electricity annually and has an annual operating budget of over $300 million. Serving our community with respect and integrity is at the core of what we do. Joining our team means that you will be making a big impact and in the forefront in the fight against climate change. SJCE plays an important role in meeting San José’s ambitious goal to be carbon neutral by 2030 and in implementing Climate Smart San José, the City’s climate action plan.

SJCE centers equity in its drive to provide clean, renewable energy at competitive rates and provide local benefits. Since inception, SJCE has sprinted ahead to now provide 60% renewable and 95% carbon-free energy in our base product and has contracted to add over 550 MW of new solar, wind, and battery storage to the grid. SJCE’s low carbon energy supply is foundational as we work to meet the electrification goals outlined in Climate Smart San José. For more information about San José Clean Energy, please visit: www.sanjosecleanenergy.org.

Position Duties

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.

Cascade Opportunity
At present, the City of San José's Energy Department (SJCE) has one vacant Senior Public Information Representative position for which the City is recruiting to fill. In the event that this recruitment results in an internal promotion from the ranks of existing Public Information Representative Is or Public Information Representative IIs, the qualified candidate group identified through this process may also be used to fill the subsequent and future vacancy at the Public Information Representative I/II level. In addition, this recruitment may also be used to fill future Senior Public Information Representative vacancies if and when they become available. If you are interested in being considered for employment in one of these classifications, please apply to this job announcement to ensure you are considered for current and future opportunities.

Assistant Marketing and Communications Manager (Senior Public Information Representative)

The Energy Department is seeking to fill one (1) full-time Assistant Marketing and Communications Manager (Senior Public Information Representative) who is an experienced and savvy senior communicator with strong strategic and tactical abilities. This position will report to the Marketing and Communications Manager and will help lead public information as part of the Account Services and Marketing and Communications team.

The successful candidate will demonstrate excellent writing and presentation skills and have substantial experience developing and executing effective communication plans using a wide range of approaches and tools. Collaboration is key for this position; the individual in this role will work with the public information team, internal partners, and external stakeholders to accomplish marketing goals and report on results. In addition, the Assistant Marketing and Communications Manager will have well-developed interpersonal skills to influence and guide a diverse team of people who may not directly report to them.

The ideal candidate will have at least 4 years of experience in public information, marketing, or public relations. Candidates with public sector, corporate, or energy industry experience are invited to apply.

Typical duties of this position may include, but are not limited to:
- Develop Marketing and Communications plans to support SJCE’s programs and customer experience, engaging full time staff and outside vendors
- Media relations support including writing talking points, press releases, op-eds, etc.
- Present, as needed, to internal and external stakeholders
- Create content for social media, web and various communication channels
- Assist with communication compliance with regulatory requirements, including customer notifications
- Contribute to City Council memos and presentations
- Supervise and coach a team of communication professionals
- Cheerleading San Jose’s commitment to environmental justice, and a healthier more sustainable world for all

Public Information Representative I/II (Future Opportunity)
The Energy Department is seeking a dynamic, creative, and committed communications professional to help the department best serve San José’s rich cultural diversity. The Public Information Representative will demonstrate excellent writing and speaking skills; experience in project planning and management, analytics, community outreach, graphic design, video production, and social media; possess a positive can-do attitude, initiative, curiosity and cultural awareness, with experience in serving a diverse community; be able to multitask; and have outstanding interpersonal and customer service skills. Being passionate about environmental issues like climate change and having awareness or curiosity in energy topics is a plus.

This position will report to the Public Information Manager and will be part of a communications team that will develop educational resources, communications/media strategies, and marketing efforts for the Energy Department.

Typical duties and results may include:

- Conceptualize and produce engaging social media posts for various platforms and analyze their performance

- Plan, implement, and evaluate communications and outreach campaigns promoting new energy programs (e.g., energy efficiency and demand response), bill assistance programs, and other programs for a variety of audiences, including diverse and hard to reach audiences

- Prepare written and visual communications including: email campaigns, PowerPoint presentations, customer-facing printed collateral, Council memos, press releases, website articles, videos, advertisements, etc.

- Work with community-based organizations and consultants to implement effective communications

- Use website content management systems to update and create new pages

- Research new and innovative communications techniques
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Salary Information:
Senior Public Information Representative is $120,010.80-146,196.96.
Public Information Representative II is $89,347.44-108,588.48.
Public Information Representative I is $80,960.88-98,520.24.

These ranges include an approximate five percent (5%) ongoing non-pensionable pay. Actual pay shall be determined by the candidates' qualifications and experience.

Minimum Qualifications

Education and Experience

Senior Public Information Representative
Education: A Bachelor's degree from an accredited college or university in the fields of Journalism, Communications, Advertising, Marketing, Public Relations, Public Administration, or closely related field.
Experience: Four (4) years of increasingly responsible Public Information, Marketing, or Public Relations experience.

Public Information Representative II
Education: A Bachelor's degree from an accredited college or university in the fields of Journalism, Communications, Advertising, Marketing, Public Relations, Public Administration, or closely related field.
Experience: Two (2) years of progressively responsible professional Public Information, Marketing, or Public Relations experience.

Public Information Representative I
Education: A Bachelor's degree from an accredited college or university in the fields of Journalism, Communications, Advertising, Marketing, Public Relations, Public Administration, or closely related field.
Experience: No minimum experience required.
Acceptable Substitutions: Additional years of professional experience in Public Relations, Public Information, or related experience may be substituted for education on a year-for-year basis up to two years.

Licenses or Certificates: Valid California Driver’s License may be required.
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Other Qualifications

Competencies

Senior Public Information Representative
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
• Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.
• Collaboration - Develops networks and builds alliances; engages in cross-functional activities.
• Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
• Flexibility - Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.
• Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.
• Planning - Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.
 Project Management - Ensures support for projects and implements agency goals and strategic objectives.
• Vision/Strategic Thinking - Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action.
• Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts.

Public Information Representative I/II
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

• Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
 Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization.
• Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
• Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
• Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook; MS Word; MS PowerPoint; MS Access; MS Excel; Vision, WordPress or other CMS platforms; video programs: iMovie and Premiere.
• Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).
• Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
• Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Zoe McChesney via emails at zoe.mcchesney@sanjoseca.gov

Additional Information:

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

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